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We Have Collected Popular Questions in One Place for Your Convenience
Whether it's about orders, shipping, returns, or product details, we've got you covered with comprehensive information to ensure a smooth and informed shopping experience.
1
What is your return policy?
We offer a hassle-free 30-day return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.
2
Do you offer white glove delivery?
Yes. White Glove delivery is offered on select pieces weighing 150 lbs or more. This premium service includes scheduled in-home delivery, careful placement in your space, professional unpacking, and removal of all packaging materials.
For items under 150 lbs, delivery is completed via standard curbside or threshold service unless otherwise noted on the product page.
If you have questions about eligibility or would like assistance selecting the appropriate delivery option, our concierge support team is happy to assist prior to purchase.
3
What are your shipping options and delivery times?
We offer a range of shipping options to suit your needs. Standard shipping typically takes 5 to 7 business days, while expedited options are available for quicker delivery. You can find more details on our Shipping page or during the checkout process.
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